![[New Branch - Tay Ho] Customer Service Manager Job Shinhan Bank Hà Nội](https://thumbs.dreamstime.com/z/people-recruiting-proposing-to-join-business-teamor-partnership-vector-isolated-shouting-loud-speaker-team-referral-166462324.jpg)
$ads={1}
Work Location Ha Noi
Job Level Manager
Job Type Permanent
Experiences 3 - 5 Years
Salary Negotiable
Industry Accounting / Auditing / Tax, Banking, Customer Service
Deadline to Apply 10/06/2023
Job Benefit
- Insurance
- Health checkup
- Training & Development
- Salary review
Job Description
- To maintain best customer satisfaction of Onestop Department
- Ensure timely, adequate, exact, and smooth management of transaction relating to customer profiles, account service, channel services, cash in/out/fund transfer/cheque, remittance, card, trade finance
- Ensure smooth, effective, timely management of ATM network
- Ensure the laid down KPI of the branch is maintained by all Onestop Staffs
- Ensure customer relationship and their contribution to the branch
- Make a plan and give a proposal to BOM to improve on Onestop's operation and KPI achievement
- Delegate tasks to members of the Onestop team
- Check & approve all daily one-stop transactions
- Lead and give opinions to subordinates for completing tasks on time & effectively.
- Perform other tasks assigned by BOM
Job Requirement
- University graduates
- High sense of responsibility
- Good leadership skills
- Ability to multitask
- Good judgment to make decision
- Able to thrive in a high-pressure environment
- Sound knowledge in banking legal regulations relating to accounts and using of accounts
- Good at Excel and Power point
$ads={2}
