HUB Administration Assistants - SRDC (922897)
- Play a unique and specialised role in interconnecting departments, sites & vendors
- Shift times: Mon to Fri 3:30pm - 11:30pm Entry-level role providing an excellent pathway for long-term development
About Us: Endless possibilities
Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Pet Culture, Quantium, and more. With us, your possibilities are not limited to a single opportunity.
We’re delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy’s, and BWS), but at Primary Connect, we’re more than just a supply chain business. We’re a big team, but every individual plays a pivotal role and leaves a distinctive impact.
Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your own unique path.
Everything we do is driven by a culture of care for our team, customers, and community:
- We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.
- We’re a team-first organisation. We’ll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities.
- We offer competitive remuneration and access to a number of employee benefits.
- We prioritise sustainability, striving to contribute to a greener, better future. Check out our most recent Sustainability Report to find out how we do it. Want to know what it’s like to have a career with us? Check out this short summary of the career of one of our amazing Systems & Inventory Specialists and Team Member of the Year, Jesna .
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The Opportunity
Working in a passionate and supportive team, your time will be spent building and managing stakeholder relationships & interconnecting DCs, loads & sites for delivery. In addition, other duties include:
- Respond to incoming internal and external stakeholders' requests and queries via various mediums (in person, over the phone, or via email.)
- Accurate data entry and order processing with database software (e.g. Warehouse Management System (WMS)).
- Organising and verifying driver paperwork and manifests
- Scheduling carrier pickups for requested item movements
- Ensuring correct paperwork is being used by the customer and providing the correct paperwork/process if required Providing information to the customer for the delivery timeframe of the movement request
About You
We’re looking for an individual who is eager to learn, is results driven & who is able to negotiate and influence with stakeholders at all levels. Coupled with:
- Warehouse and operations experience (desirable)
- A passion for customer satisfaction and a “can do” attitude
- Proficient in computer systems such as Microsoft and Google Suite and have confidence in navigating new systems
- The ability to stay calm, prioritise effectively, and remain focused when under pressure
- Be optimistic yet detailed: ask plenty of questions, and seek the root cause before determining a resolution path Demonstrates high levels of pro-activity and personal accountability.
What’s in it for you?
- T eam member discounts across all Woolworths Group and partner businesses, access to discounts in novated leases, share purchase plans, lifestyle and other attraction discounts
- Generous parental leave policy , with 4 weeks paid leave for all secondary carers, and all full and part-time roles can access Parental Leave from their first day
- Career development sessions, internal networking events and mentorship/leadership programs to grow your career
- Wellbeing benefits that support your mental, financial, social and physical health , with support that can be accessed on your mobile phone
- Access to a digital platform that offers personalised programs for working parents, carers and people leaders through our partner in Gender Equality and Parental Leave support
- We’re recognised as a great employer :
- Woolworths Group 2nd in LinkedIn's Top 25 Companies Australia 2022
- WGEA Employer of Choice for Gender Equality
- Work180 Endorsed Employer for all women Australian Workplace Equality Index for LGBTQ workplace inclusion
If this sounds like you and you want to be part of one of the most exciting journeys in Australian retail, apply now!
Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.
We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.
As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.
We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.
We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.
We’d love to hear from You
If you meet a number of the requirements, but not all, we encourage you to submit your application. #LI #onsite #Work180
